1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, address, phone number, email address, social security number, financial information, employment details, and other relevant information necessary to provide our mortgage services. We collect this information through various channels, including our website, application forms, telephone conversations, and in-person interactions.
1.2 Automatically Collected Information: When you visit our Site, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical data. We use this information to improve our website and provide a better user experience.
2. Use of Information
2.1 Providing Mortgage Services: We use the information we collect to process mortgage applications, assess eligibility, evaluate creditworthiness, underwrite loans, communicate with you, and provide the mortgage services you requested. We may also use your information to manage your account, process payments, and provide customer support.
2.2 Legal and Regulatory Requirements: We may use and disclose your personal information to comply with applicable laws, regulations, and legal processes. This includes responding to court orders, government or regulatory agency requests, and enforcing our rights and agreements.
2.3 Marketing and Communication: With your consent, we may use your personal information to send you marketing communications, promotional offers, and updates about our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various services on our behalf, such as credit checks, loan processing, document preparation, and IT support. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
3.3 Legal Requirements and Safety: We may disclose your personal information to law enforcement authorities, government agencies, or other third parties when required by law or in response to a subpoena, court order, or similar legal process. We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
4. Data Security
We implement reasonable physical, technical, and administrative measures to safeguard your personal information from unauthorized access, use, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Your Choices and Rights
5.2 Opting Out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages regarding your account or our ongoing business relationship.
6. Third-Party Websites
8. Contact Us
Address: First Floor, 2355 Derry Rd E Unit - 29, Mississauga, ON L5S 1V6, Canada
Phone: +1 (647) 296 4374
Please allow us a reasonable time to respond to your inquiries and requests.